ENGL 215 - Technical Writing - Online

This resource explains the two dominant ideas in professional writing that will help you produce persuasive, usable résumés, letters, memos, reports, white papers, etc. This section outlines the concepts of rhetorical awareness and user-centered design, provides examples of these ideas, and it contains a glossary of terms.

In order to compose persuasive, user-centered communication, you should gather as much information as possible about the people reading your document. Your audience may consist of people who may have differing needs and expectations. In other words, you may have a complex audience in all the stages of your document's lifecycle.

When asked to write an analysis, it is not enough to simply summarize. You must also add your own analysis of what you’ve discovered about your topic.

Emailing a faculty member can be intimidating, especially if you don’t know them very well. Getting an email started can be the hardest part of reaching out. Thankfully, there are a few guiding rules that can help.

This presentation was designed in response to the growing popularity of email and the subsequent need for information on how to craft appropriate email messages. This presentation will help you send resumes and cover letters via email, and it will help you communicate with teachers / professors.